• Total number of calls received
• Number of calls related to poison information where
there was no exposure to a substance
• Number of calls requesting drug identification or
educational material
• Number of calls related to an exposure to some type
of substance or bite
• Number of exposure calls related to humans
• Category of call origination (Whether call was made
by the general public, law enforcement or a health
care facility.)
• Where the exposure occurred
• Age and gender of person exposed
• Number of exposure calls managed by poison center
staff at home
• Number of exposure calls referred by poison center
staff to a health care facility
• Symptoms experienced by persons exposed to a
substance
• Management information given by poison center staff
• Outcome of poison exposures
• Fatalities due to poison exposures